FAQS

What are your Trading Hours?

Normal hours are Monday, Tuesday, Wednesday, Friday; 9:00 am to 5:30 pm. Thursday 9:00 am to 9:00 pm. Saturday 9:00 am to 5:00 pm. Closed Public Holidays. Hours sometimes vary in lead-up to Xmas and other special times. These variations will always be advised on Facebook.

Where are you situated?

Northpark Shopping Centre is situated on Main North Road, on the left as you leave the city and just before Regency Road. Be A Sport is located in the main mall, about half-way along, opposite the Newsagent.

What payment options do you have?

Be a sport accepts EFTPOS, Visa and MasterCard and – Yes – Cash is good too.

Can I get a refund?

Yes. Our policy on refunds is according to the guidelines of Australian Consumer Law.

Be a sport will refund (or you may prefer an exchange) where it can be shown that the product is faulty. This guarantee may not apply if you received what you asked for but:

  1. You changed your mind.
  2. You found it cheaper somewhere else.
  3. You decided you did not like it.
  4. You had no use for it.

Provided the product is returned in “as sold” condition, with all labels intact, we will always be considerate in offering a refund.

Can I exchange it if it’s not the right size?

Yes. We appreciate that sizing can be difficult, especially if buying for some-one else. Leave tickets on and return in as new condition for a 'no questions asked exchange'.

Yes. Our policy is such that you can exchange an item for a different size provided:

• The item (including any packaging) is as it was when sold.
• You have the receipt.
• You return it within 30 days or as pre-arranged.

Can I order things by phone or internet?

Yes, we have facilities for accepting orders by phone (8379 6328) or e-mail (sales@beasport.net.au).

If the order is for a special procure item (trampoline, table tennis table etc.) we may ask for a down-payment via Credit Card to be supplied before the order is placed.